FREQUENTLY ASKED QUESTIONS

What does “factory seconds” mean?

These suits didn’t meet our full quality standards. About 20% have minor zip faults or seam issues, while the rest are in great working condition.

Are these wetsuits still usable?

Yes. Most customers will receive a perfectly functional suit. Even those with minor faults can usually be repaired and make great spares or backup suits.

What faults might I expect?

Some suits may have zip issues or small seam tears (particularly around the neckline on the 2/2 Long Sleeve Spring model). These can be repaired locally if needed.

Can I return or exchange my Mongrel wetsuit?

No – all sales are final. These suits are sold as-is at cost price, with no returns or refunds.

What should I do if my suit needs repair?

JAM Wetsuits is available to help. A replacement zip is approx. $

Got additional Questions?

Don’t hesitate to send us a message

Customer Reviews

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M
Marios polychroniadis
High quality

Very warm for 3’2 good quality and for the price I buy amazing 100% my next wetsuit I buy for here

J
Jett

Is a bit small for me but should stretch out 👍👍👍

J
James Henderson
Great suit for great price

Great suit for great price, will definitely buy there again. Prompt delivery was excellent

C
Chris Fradelos
Mongrel 3/2

Super warm, flexy and really good fit. Stoked

B
Ben Groen
Great all round steamer

Smoothest, warmest and most flexible wetty I've had. I actually wish there was a 2/2 as for the Coffs Harbour area this 3/2 is super warm and great for the coldest day's here and keeps me pretty cozy when spear fishing. I'd definitely buy a 2/2 steamer with a hood if shark eyes made one (hint hint) Great wetty 👍

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