FREQUENTLY ASKED QUESTIONS

What does “factory seconds” mean?

These suits didn’t meet our full quality standards. About 20% have minor zip faults or seam issues, while the rest are in great working condition.

Are these wetsuits still usable?

Yes. Most customers will receive a perfectly functional suit. Even those with minor faults can usually be repaired and make great spares or backup suits.

What faults might I expect?

Some suits may have zip issues or small seam tears (particularly around the neckline on the 2/2 Long Sleeve Spring model). These can be repaired locally if needed.

Can I return or exchange my Mongrel wetsuit?

No – all sales are final. These suits are sold as-is at cost price, with no returns or refunds.

What should I do if my suit needs repair?

JAM Wetsuits is available to help. A replacement zip is approx. $

Got additional Questions?

Don’t hesitate to send us a message

Customer Reviews

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L
Leon Edwards
Toughest suit yet

Very warm and well made !
4/3 is a little stiff for surfing which you’d expect but it’s incredibly warm.
Really good dive suit !!

V
Vincent Perez de Leon-Huet
Really Great!

Bought the wetsuit due to the lower price with the risk of defect and the suit works great! Went surfing with it for a week and there were no issues with the zipper, I was warm the whole time, and the flexibility with the suit was great. I had no problem surfing. I would really recommend it to anyone looking for a hybrid suit. I will take it scuba diving soon to test how it does in deep water, but I'm not too concerned.

A
Angus Pointing
Killer Suit

Absolutely phenomenal dive suit and surf suit for the price

J
James Bracken
Love the mongrel

Tassie spearo using this as a knockabout summer suit and loving it sick! Got over open cell suits and having to remember “slime” plus being so bloody cautious of caring for that delicate open lining… not with this little number! Warm enough with the thermal lining still flexible enough to do business and the benefit of just chucking it on or ripping it off and throwing it over anything to dry. Stoked with and and definitely looking to upgrade to the hybrid when I flog this out whenever that happens

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